WE ARE USUALLY ASKED ABOUT

General Questions

Proin a lobortis ante, nec eleifend urna. Pellentesque a enim elementum, tempor nulla id, ultrices augue. Donec tempus blandit malesuada. Interdum et malesuada fames ac ante ipsum primis in faucibus.

What currency are your prices in?

The prices are in CAD (Canadian dollars)

Why am I not getting your emails/payment instructions?

Sometimes our emails will go to your SPAM/JUNK folder. If they do, please put our email address on your “safe list”. If you don’t hear from us in 12 hours, email us at info@steroidsonlinecanada.com

Where do you ship?

Canada ONLY. There are no exceptions.

Where do you ship from?

We ship only from Canada. No customs involved.

How do you accept payment?

– INTERAC EMAIL TRANSFER How to send a e-transfer click here

– Paypal

– BITCOINS How to use bitcoins please read

Do you Accept Western Union or Moneygram?

Due the nature of our business we cannot accept Western Union/MoneyGram transfers in Canada.

What type of mail do you use and how much do you charge for shipping?

FREE flat rate Canada Post Xpress on ALL orders

Do you provide a tracking number?

Yes. Once your order ships you will get an email with a tracking number. You can check your order shipping status at canadapost.ca

 

You can also Verify the statue on our website Here

What if Canada Post looses my package?

Normally if Canada Post looses your package it’s 100% your loss. If canada post says “delivered” we consider it as delivered. Statistically speaking a lost package is an extremely rare occurrence. Out of a 1000 packages only 1 or 2 will be lost.

Is there a risk of seizure?

Impossible. All mail shipped within Canada does not go through customs therefore domestic mail cannot be seized. Moreover by federal law domestic mail can only be opened by the receiver.

By mistake I gave you a wrong mailing address. What happens now?

If you provided us with a wrong or incomplete mailing address we will not be able to retrieve your package. Please double check your mailing address before ordering. We will not be responsible for your mistake. If the package is sent back to sender it’s lost because our return address is fake.

Is signature required on delivery?

It is not unless you request it.

What is your Turnaround time?

Orders ship within 1-2 business days after clearing payment.

What if I need to return an item?

We can’t accept any returns, because we don’t have mailing address in Canada. Please email us and we’ll try to help you.

Can I pick up my order?

Absolutely not. We are a strictly online store. Don’t waste your time emailing us how close you are and how convenient it would be for you. We can’t accept any returns, because we don’t have malling address in Canada. Please email us and we’ll try to help you.The answer will always be no.

DIDN'T FIND THE ANSWER?

If you you have any question or comment please Email you at info@steroidscanadaonline.com. If you have any question regarding a specific product you can texte your question anytime to 1-604-493-223 (Free). You can also fill the form below our respond time is between 1 and 12 hours .

Send Question